As a database specialist company, Uclid provides committed DBA support to client databases in all parts of the globe. Our Certified Database Administrators (DBAs) are specially trained in providing Remote DBA services. They understand client database architecture and are adept at various monitoring tools and backup software. As DBAs we take care of your databases in all its phases - from installation and designing, monitoring and load balancing, tuning for optimal performance, upgrading to newer versions, enhancing capacity / availability to failover and disaster recovery.
Uclid provides packages of administration services or one-time projects in the following models:
Uclid’s project services include but not limited to the following. Uclid revises and upgrades its services from time to time as per advances in technologies as well as customer requirements to make them more competitive and valuable to our clients.
We connect to remote networks and monitor business critical databases for health checks and business continuity. Our best practices for health checks are a combination of DBA provided utilities and operating system based in-house custom scripts. With regular email alert systems, we prevent upcoming issues ahead of time.
Health Checks, Monitoring and recommendations
The UclidDBCHECK Performance Analysis is the comprehensive reference guide to the health of a database. Though a database may be operational and performing adequately, there are often ways to improve this performance. The first step is an analysis that goes beyond threshold alerting and ad-hoc observation. The UclidDBCHECK investigates performance across a customer-defined period of time and across the database environment. Using expert resources, key factors are analyzed generating concrete performance recommendations. The result is the ability to leverage existing infrastructure for increasing data demands.
A Comprehensive Health Checkup for Accurate Diagnosis
A trip to the doctor does not just focus on individual symptoms. True diagnosis requires an historical evaluation and a look at all of the vital signs as a whole. The same holds true for the database. A UclidDBCHECK assesses not only obvious symptoms but potential performance improvements by evaluating the following database factors:
Targeted Recommendations for Database Tuning & Optimization
The analysis is designed to achieve actionable results. Targeted recommendations are produced and presented to organizations to fix, enhance and improve database performance. Uclid draws on over a decade of experience in managing databases to align the analysis to specific improvement actions. The recommendations are designed to be implemented by internal resources
The client tells UCLID what is required. The client can choose to pay a monthly service fee based on the level of DBA consultation he requires. On an average, this consultation should cost any company 35% to 60% less than the cost of a fully loaded DBA.
Common services include:
Implementations & Updates
The creation, migration, patching and upgrading of the database and database components, including:
Analysis & Improvement
The discovery, recommendation and execution of system-related database improvements, including:
Security & Object Administration
Modifications made to the user accounts, objects and processes related to the database, including:
Shared DBA services
Uclid has created pool of certified DBA’s working 24*7 as a group working on various clients. The shared DBA services provide following benefits to the customers.
Platinum Full 24x7x365 Monitoring & Support
Platinum level is for those situations where the client's database system is urgently needed all the time. DBAGUYS 'Your Database Manager' makes sure the database management system is running and tuned properly around the clock because a successful business requires it.
Gold 24x7x365 Support & Business Hours Monitoring
Gold level is ideal for those situations where the client's database management system is urgently needed during business hours (relative to the respective time zone), but it also needs to be available 24x7. DBAGUYS makes sure the client's system is running and tuned properly when the business most needs it and are on-call to help out anytime
Silver Business Hours Monitoring & Support
Silver level is ideal for those situations where the client's database system is only needed during business hours (relative to your time zone). DBAGUYS makes sure the client's system is running and tuned properly while the business needs it - during the most critical time of the day - business hours.
Bronze On-Call Support
Bronze level gives a company the option of calling seasoned database professionals for on-call support with their questions and problems.
|Support Hours||8AM – 6 PM||8AM – 6PM||24x7x365||24x7x365|
|Guaranteed Technical Response Time||60 minutes||30 minutes||15 minutes||15 minutes|
|Manual Daily Checks||No||Yes||Yes||Yes|
|Off Hours Maintenance||No||No||Yes||Yes|
|Minimum Contract Period||6 months||3 months||3 month||3 months|
|Full Online Support Ticket System||Yes||Yes||Yes||Yes|
Uclid ensures optimum performance of your small, large, OLTP, OLAP environments databases by following well planned systems and procedures required for each. We understand database specific requirements and apply the necessary performance tuning strategies for different databases. Operating system expertise helps us solve operating system bottlenecks that may affect database performance.
Tuning Expertise Areas
Performance Tuning – Result oriented project approach
We aim to work as efficiently as possible to get you quick results. Generally, it takes from a few hours to a few days to diagnose and correct most performance problems. Following a set of best practices based on years of performance tuning and troubleshooting experience, we begin by developing an understanding of your needs and system issues. We then identify performance bottlenecks and wasted resources and recommend changes to improve performance. These recommendations are tested and a deployment plan is developed. Changes are implemented, and we work with you to monitor performance gains and continue to tune until your scalability and performance goals are met.
Our team of recognized industry leaders will analyze your system and work with your team to:
A database upgrade or migration is a critical activity which companies have to undertake from time to time. We are capable of database upgrade starting from version 7.1.6 up to the latest 11g.
Upgrade Process Flow
Disaster recovery is the primary responsibility of a DBA; this is our core competency too! Uclid provides backup and disaster recovery using online and offline methods. We have proven experience in Remote management of successful disaster recovery and database backup mechanisms. Our DBAs restore databases and keep your businesses up and running in the shortest turn-around-time.
We use RMAN, synchronized and asynchronous replication techniques, Legatto and Veritas backup administration for successful disaster recovery and backup management.
Backup & Recovery
Backup and recovery is one of the most important aspects of database administration. If a database crashed and there was no way to recover it, the devastating results to a business could include lost data, lost revenue and customer dissatisfaction. Whether companies operate a single database or multiple databases storing hundreds of gigabytes or even terabytes of data, they share one common factor – the need to back up important data and protect themselves from disaster by developing a backup and recovery plan.
A combination of technical skills and many years of experience in Oracle eBusiness Suite (Oracle Apps) has placed us in a strong position to provide Implementation and Live Production Support services through our Oracle Apps DBAs. Uclid’s Oracle certified DBAs understand the distinctions of Oracle Apps’ complex architecture – its multiple tiers, databases, and client components very well.
We also posses functional expertise in various domains and our developers can customize the application to match your business specific needs. Our range of niche services as Oracle Apps DBA includes:
Oracle eBusiness suite is an enormous application with many modules and numerous features. Its installation involves tremendous resource planning, license considerations, application features suitable for your business needs, and so on. Wrong decisions and planning will lead to major irrevocable costs. Uclid specialists ensure your Oracle Apps installation is seamless, well oiled, and designed for your needs. Call us today for a feasibility study, on Oracle Apps installation for your business.
As Oracle Apps DBA, we are proficient in daily administration activities and quick resolution of complex application issues. This proficiency is the result of our sound experience in Oracle eBusines Suite, resulting in quality maintenance service for your Oracle Apps. Uclid offers L1 support for Oracle eBuisness Suite applications. These support tasks are performed by our DBAs through diagnostic tools, administration, load balancing, access management, and security. We also provide dedicated Oracle Apps System Administrator as preferred by many of our clients. Contact us for more info.
As part of the system management, our Oracle Apps DBA conducts performance analysis and provides application performance tuning in all parts of the Oracle Apps architecture - Operating System, Database, Middle Tier Server components (Apache, Forms, Concurrent Managers and so on). As a result, the application response time is optimized and the resources are accessed and allocated efficiently. Contact us to know more about our performance tuning services.
Oracle Apps Implementations are complex, time consuming and involve high costs. Uclid Apps DBA has understand of high levels of complexity, offer further specialization, and posses vast experience in real-time support larg implementation of eBusiness Suite projects. Contact us and benefit from our DBA Services for implementation services!